Mobile / App
This policy sets out exactly what personal information draemjili collects when you open an account, fund it through Maya, GrabPay or PESONet, and browse the lobby — and what we do with that information once it is in our hands. Read it before you act, so your choices are informed ones.
When you register an account with draemjili, we collect the details you enter directly — your name, contact information, and the e-wallet identifiers you use when linking Maya, GrabPay or PESONet for deposits and withdrawals. We also collect session data automatically: device type, browser, pages visited and time on site. This helps us keep your account accessible across the phone and tablet you already use daily. We do not sell your personal information to third parties. Data shared with payment processors — including those that handle Maya, GrabPay and PESONet routes — is limited to what those processors need to complete your transaction. We retain account records for as long as your account remains active and for any period required by the applicable legal framework in your region. Access to draemjili services depends on local law and is available only in eligible regions. Where access is permitted, this policy governs how your data is handled on our platform. Any external service you reach through a link on our site operates under its own privacy terms, which we do not control. Questions about this policy can be directed to our support team through the contact paths listed in the support section below.
Not every data interaction falls under the same rule. The table below draws the line between what this policy covers directly, what it covers partially, and what sits outside it entirely. Knowing which category your question falls into will help you reach the right place for an answer.
Login credentials, session tokens and device recognition data are fully within scope. We manage how this data is stored, how long it is kept, and who inside our team can access it. You can review your login history from your account dashboard after signing in.
When you fund your account via Maya, GrabPay or PESONet, the payment processor receives only the data needed to clear that transaction. Our policy covers what we collect on our side of that exchange; the processor's own privacy terms govern their side.
Interaction data — which pages you visit, how long you stay on a game lobby section, what you search — is collected by us and used to keep the site working correctly. This data is governed by this policy and is not linked to your payment history without your action.
External links, embedded content or partner services that open outside draemjili operate under their own terms. We have no control over data they collect. This policy ends at the edge of our own platform. Check any third party's own policy before sharing information with them.
Your account data does not sit locked away. Several practical actions are available to you under this policy, and each one has a clear path inside your account or through our support team. The starting point for most requests is your account dashboard, where your profile details, linked payment methods — including Maya, GrabPay and PESONet entries — and communication preferences are visible and editable. For anything you cannot change directly in the dashboard, our support team handles the request and confirms the outcome. No request is passed between teams without a response being sent back to you. Where a request involves deleting data tied to a mandatory legal retention period, we will explain exactly what can and cannot be removed and why.
Log in and open your account dashboard to see the personal details, linked e-wallets and communication settings we hold for you. The dashboard shows the current state of your profile without needing a separate request.
Edit your profile fields directly in the account settings page. For information that is not editable from the dashboard — such as identity-linked fields — submit a correction request through our support contact path and we will handle the update.
If any part of this policy is unclear or you want to know specifically what data we hold about you, contact our support team with your account identifier. We will respond with a clear account of what is stored and where.
You may request deletion of your account data where no legal retention obligation applies. Send the request through our support channel. We will confirm what can be removed, action it, and follow up with the outcome in writing.
Three contact paths are available for privacy-related questions or requests. Choose the one that suits the urgency and nature of your inquiry. For account corrections that you can handle in the dashboard, no contact is needed — go directly to your profile settings after login.
Open the chat widget from any page on draemjili. State your account email and describe your privacy request clearly. The team will log the request and confirm next steps.
Send your privacy question or data request to our support email address shown in the Help section of your account dashboard. Include your registered account identifier so we can locate your records quickly.
For most profile and communication preference updates, your account dashboard is the fastest route. Log in, go to Settings, and make the change directly. No support ticket is needed for standard edits.
We have built the data practices behind draemjili to be straightforward and traceable — so you know what runs in the background when you are active on the site, and where to go when something needs to change.
We use cookies to keep your session active across pages and to remember your device so you do not need to re-enter your login on each visit. You can manage cookie preferences through your browser settings at any time. Clearing cookies will end your active session.
Account access is protected by password authentication. We do not store payment credentials such as your Maya PIN or GrabPay login — those remain with the respective payment provider. Any sensitive changes to your account require identity verification steps shown in the account settings page.
We keep your account data for as long as your account is active. After account closure, certain records are retained for the period required by applicable law in eligible regions. We will tell you which records those are if you submit a removal request.
When this policy changes, the updated version is published here at draemjili/privacy-policy/. Continued use of your account after a published update indicates acceptance of the revised terms. For significant changes, we will notify you through the contact details on your account.
These are the questions we hear most often about how personal data works on this platform. Each answer is specific to draemjili and this policy — not a generic template.
We collect the details you enter on the registration form — name, email address and contact number. Once you link a payment method such as Maya, GrabPay or PESONet, we also record that payment identifier as part of your account profile. We do not collect payment credentials like PINs or passwords.
We share data only with processors needed to operate the service — such as payment processors handling your Maya, GrabPay or PESONet transactions. We do not sell personal information. Any third-party service you reach through a link on our site handles your data under its own separate policy.
Log in to your account and open the dashboard. Your profile details, linked payment methods and communication settings are shown there. For a full data summary beyond what the dashboard displays, contact our support team with your account email and we will provide it.
Yes. Contact our support team through live chat or the email address in your account's Help section. We will confirm which records can be removed immediately and which are subject to a legal retention period. You will receive a written confirmation once the action is complete.
Your account uses password authentication. We do not store your Maya PIN, GrabPay login or PESONet credentials — those stay with the payment provider. Sensitive account changes require the verification steps shown in your account settings. If you suspect unauthorised access, contact support immediately.
The revised policy is published at draemjili/privacy-policy/ with the effective date. For significant changes, we notify you using the contact details on your account. Continuing to use your account after a published update means you accept the new version. Check this page for the current state of the policy.